Résumé
ISO 16355-1:2015 describes the quality function deployment (QFD) process, its purpose, users, and tools. It is not a management system standard. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.
Users of ISO 16355-1:2015 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.
Informations générales
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État actuel: AnnuléeDate de publication: 2015-12Stade: Annulation de la Norme internationale [95.99]
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Edition: 1
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Comité technique :ISO/TC 69/SC 8ICS :03.120.30
- RSS mises à jour
Cycle de vie
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Actuellement
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Révisée par
PubliéeISO 16355-1:2021