International Standard
ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
Reference number
ISO/TS 24082:2021
Edición 1
2021-06
International Standard
Vista previa
ISO/TS 24082:2021
77762
No disponible en español
Publicado (Edición 1, 2021)

ISO/TS 24082:2021

ISO/TS 24082:2021
77762
Idioma
Formato
CHF 129
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Resumen

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Informaciones generales

  •  : Publicado
     : 2021-06
    : Norma Internacional en proceso de revisión sistemática [90.20]
  •  : 1
     : 26
  • ISO/TC 312
    03.080.01 
  • RSS actualizaciones

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