Resumen
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Informaciones generales
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Estado: En desarrolloEtapa: Nuevo proyecto aprobado [10.99]
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Edición: 1
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Comité Técnico :ISO/TC 312
- RSS actualizaciones
Ciclo de vida
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Anteriormente
PublicadoISO/TS 24082:2021
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Ahora