New project
ISO/AWI 24082
Service excellence — Designing excellent service to achieve outstanding customer experiences — Requirements and guidance
Reference number
ISO/AWI 24082
Edition 1
New project
ISO/AWI 24082
91613
Drafting has started.
Will replace ISO/TS 24082:2021

Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

General information

  •  : Under development
    : New project approved [10.99]
  •  : 1
  • ISO/TC 312
  • RSS updates

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