ISO/TS 24082:2021
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ISO/TS 24082:2021
77762

Abstract

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This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.


General information 

  •  : Published
     : 2021-06
  •  : 1
     : 26
  •  : ISO/TC 312 Excellence in service
  •  :
    03.080.01 Services in general

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