Reference number
ISO/IEC 19086-3:2017
ISO/IEC 19086-3:2017
© ISO 2024
International Standard
ISO/IEC 19086-3:2017
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
Edition 1
2017-07
2017-07
ISO/IEC 19086-3:2017
67547
Published
(Edition 1, 2017)
This publication was last reviewed and confirmed in 2022.
Therefore this version remains current.
Abstract
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
General information
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Status: PublishedPublication date: 2017-07Stage: International Standard confirmed [90.93]
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Edition: 1Number of pages: 15
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Technical Committee :ISO/IEC JTC 1/SC 38ICS :35.210
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